Shipping Policy

Shipping Times & Delivery We proudly ship to customers in Europe, North America, South America, and Africa. Estimated delivery times: Europe: 3–7 business days America: 5–10 business days Africa: 5–12 business days (depending on destination) Average delivery time: 4–15 business days Countries We Ship To Portugal Spain France Belgium Germany Netherlands Luxembourg Italy United Kingdom Switzerland United States Canada Angola Mozambique Cape Verde Guinea-Bissau São Tomé & Príncipe Brazil Senegal Ivory Coast South Africa Order Cancellations Orders may be cancelled only if they have not yet been processed or shipped. Once an order has been dispatched, it can no longer be cancelled. Exchanges & Replacements We offer replacements only in the following situations: You received the wrong item. Your order arrived damaged or defective. To request a replacement, please contact us within 48 hours of receiving your order and provide clear photos of the issue. Customs Duties & Import Taxes Any customs duties, import taxes, VAT, or additional fees imposed by the destination country are the sole responsibility of the customer. ASHEERAH Hair has no control over these charges and cannot estimate their cost. Customers are responsible for complying with their country’s import regulations and paying any applicable fees upon delivery. Contact Us If you have any questions regarding shipping, delivery, or your order, please contact us at: Email: asheerahhair@gmail.com Thank you for choosing ASHEERAH Hair.